print shop

Xerox maintenance to the rescue!

Every once in awhile our printers malfunction, and that’s when we call Xerox maintenance. We can’t prevent malfunctions, and sincerely do apologize when incidents delay a customer’s printing process.

A few weeks ago Ramona came in to print funeral programs. She had everything already formatted and ready to print in an email. At the Dilly Print Shop, we can print files on a customer’s flash drive or if in an email we’ll save it to our drive to print it.

Our printer went down while she was printing programs so only half of her needed programs were finished. Xerox maintenance couldn’t fix our printer until the next morning at 8:30. They stayed until noon fixing it and we were finally able print the rest of Ramona’s programs after they were done. Ramona needed her programs before Wednesday, the day of the funeral and we fortunately got the rest of her job done by noon on Monday.

Ramona was still satisfied with the Dilly Print Shop’s services and had no problem even though our printer failed her on the first day! She recommended the Dilly Print Shop to her sisters, even with our printing problems while she was here.

Printing with Brook

We love chatting with our tenants, especially ones like Brook! Brook is such a sweet, outgoing person that stays to talk story with our Dillingham family with each visit. She’s always in a good mood and we love chatting with her about new happenings!

Brook has been a tenant since 2011, leasing a storage unit with us since then and also visiting our print shop every month.

As a Hawaiian artist, illustrator and historian, she uses our print shop to print artwork on postcard-sized fliers. We let her bring her own paper in and give her a discount for it. She’ll typically leave her flash drive with us and we take care of the rest! Each postcard has the history of a Hawaiian king or queen with an image of them and we make sure we give her the best image quality for each of them. She also prints the history of certain hula dances on some. She lectures at Native Hawaiian events in the Waikiki area and uses her printings at her lectures.

Brook has visited other places for printing but Dillingham is a one-stop shop for all of her needs, including storage.