Dilly Print Shop congratulates John!

John has been a client of the Dilly Print Shop for almost 5 years now. We have done blog posts on him before, but we wanted to write another post about him because John’s KYM Bento recently won 2nd in Honolulu Advertiser’s best of the best for best bento of 2017! We are so incredibly happy for him, given that the awards are based on the people’s opinions of KYM Bento which means that John is really keeping his customers happy!

Thanks for the bentos!

In fact, John stopped by the Dilly Print Shop a little while ago to drop off paper stacks for his print jobs, and with it came bentos! John brought bentos for everyone in the office to celebrate his award. He brought some spam musubi bentos, some chicken katsu and more good stuff, and it tasted so ‘ono!

Congrats from the Dilly Print Shop

We’ve printed several things for John, like tags for each of his bentos and some menus for him. He’s been with us for a while now, and his printing demands have definitely grown with his business, and we’re really happy to be a part of this journey with him. John also has some storage units with us, so he stops by quite often to visit us!

Need print services and new layouts?

If you’re in need of more than just print services but also might need a new layout for your business cards, stop on by the Dilly Print Shop! We have a great layout professional that’s awesome at designing your new business cards. She does a good job at recreating exactly what the customers need and sometimes even helping them make it better! We charge a layout fee for this process, but we’ve never had a job that she’s not able to design.

This layout process is great for people who come in with original business cards, layouts and logos but have changes in mind that they want to do for the new cards. These clients typically look for a new layout that uses the original logos. Layouts are important for businesses, especially for business cards because everyone is going to see them! Those cards are part of the first impression, hence having nice cards is important to leave a nice impression on people!

The Dilly Print shop offers more than just your average print services. We want to help your business look good for others by helping you design the vision for your business on paper. It’s important to look good when you’re in business!  

printing services

Liane loves our printing services

Liane is a great example of someone who loved the high-quality of our printing services and decided to come back for more! She visited us just a week ago to get copies of a bunch of different things for her mom’s 90th birthday party this coming Sunday. Before coming to us she actually visited another place (that we won’t name,) who charged her a very high price for just copying.

Liane’s printing services

That same day Liane called for our printing rates and stopped by with her own supply of paper, ready and happy to start printing. After that, Liane stopped by an additional 3 times because she was so happy with the printing quality. Liane considered her mom’s birthday party a very high priority in her life, given that her mom was turning 90 years old. After helping her make copies she brought us a cute little gift bag to say thank you and told us that she would easily and highly recommend us to everyone she knows for any and all printing services!

Dilly print shop turnaround time is a priority!

same day print

Our shop has some fast turnaround time. We do same day printing. We’re also very fast at replying to emails. If you email us with questions about our services or some quotes you want, we can get back to you real quick. We’ll also work with you to make sure your necessary jobs are done on time. For example if you have a recurring print job with us, leave the template with us and we’ll make sure it’s ready for pickup every time you need it. We can also keep your payment information on file if you’d like, to quicken your payment process in the future.

print shop priorities

The Dilly Print shop prioritizes its customer service, and you can see that in our Yelp and Google Reviews. We’ve had customers leave very nice remarks about us, and we strive to keep those coming! Fast turnaround time and same day printing are some things that we’re very proud of, so stop by and say hi for some high-quality printing and customer service!  

Eddy’s wedding programs

For some of our customers, their primary criteria in searching for print shops is for a print shop nearby. That was Eddy’s primary criteria. Eddy discovered us through yelp and sent us an email requesting a quote for some print jobs that he needed. He was planning on using his own stock of linen paper and wanted us to print on it. We responded to his email and answered his questions and he came into the Dilly soon after. We recognized his name and immediately knew what he wanted and the quantity of each attachment he sent us.

Eddy was interested in printing some wedding programs, menus and weekend itineraries for his guests. The wedding was the following week. We were talking story with him after we were done with printing and he commented that he was searching for a print shop nearby that offered everything he wanted at a reasonable price, and that he was glad he found us. He was especially happy that we answered all of his questions via email, making his search for a print shop much easier. Eddy said he would definitely come back if him and his new wife needed anything done in the future!

” printing places ” – mobile printing

The app Print Me is making it a lot easier for customers to search and find “ printing places ” conveniently. The app allows customers to quickly and easily find locations of Print Me stations. Customers can also print documents directly from their phone to the machine.

printing places

There are only 7 of these Print Me compatible places, and we are going to be the 8th one. The app makes it easier for customers to download exactly what they want to get printed by just following the steps. Our printer has a pay machine kiosk attached to it that customers then scan the barcode on this kiosk to pay. It’s that simple! Our recent Digital Press machine that we got will match perfectly with the new Print Me application! For printing customers that are not already tenants, they just have to pay an additional $1 to use our computers at the front desk if they wanted to print from those.

We’re still in the training stage with Print Me apps and the pay machine accompanying it but once we get the hang of it we’ll be on our way to quicker and simpler printing!

Printing for Phoenix Security

High quality printing is just one of our priorities at the Dilly Print Shop. Happy customers are our second priority! Sometimes we stretch our work schedules to make sure all of our clients get the services they need. 

Phoenix Security

Phoenix Security is a new client that’s been seeing us for a few months. Ricky, their representative, found us on google reviews for print shops in the Kalihi area. Ricky heads all of their printing jobs like newsletters, inserts, flyers and memos. He first contacted us to print one of their newsletters, and we told him we could easily do that in less than an hour, so long as he had his files saved in PDF form. And here we are 2 months later doing most of their printing for them and we’re so happy to do so! Ricky also comments on how happy he is that he found the Dilly Print Shop every time he comes in to pick up a sample of his newsletter.

High quality customer service

Sometimes Ricky leaves the office later than usual so he doesn’t reach us until after we’ve closed, but because we’ve been working with him for a while now, we’ll let him stop by after office hours to pick up his printing jobs. Most of the time we’ll have someone there finishing up after office hours, and because we like Ricky, we’ll invite him to stop by after hours if he really needs to pick up a printing job. That’s just one of the things we’ll do to make sure our customers are happy and that they keep coming back!

Print shop nearby the DMV

In the past we’ve had a lot of customers from CR Import Auto Repairs come to us to quickly print their insurance cards. We’re in a convenient location for customers who search for a “print shop nearby” on their phone.

Need a print shop nearby?

If you’re in need of printing for the DMV, we’re also very close to that as well. Most people that go to the DMV realize that they need to bring some printed state documents to attain their driver’s licenses or state IDs. Most people have to show proof of residence through bills, so they need access to a computer and printer – and that’s where Dilly Print Shop comes into play!

DMV customers

Because of this influx of customers from the DMV, we put a sign on our computers, “Use our computers to print your documents for $1.00.” People that aren’t storage tenants pay $1.00 to use the computer and $.06 for black and white printing and $.029 for colored printing. These DMV customers visit at least once a day for this service. If you’re ever in need of a print shop nearby, stop by the Dilly Print Shop! We’ve had some really nice customers thank us for being lifesavers because of our proximity to the DMV. Without us, they might have had to drive all the way home to print these documents, and that becomes very frustrating.  

Honolulu print shop changes!

Our Honolulu print shop is going through a lot of changes. We’ve been with Xerox for a long time, since 2012 actually.

Xerox Digital Press

We’ve been only using the Xerox Digital Press for all of our printing needs and to provide printing services to our many clients. We’re happy with Xerox however we thought it was time for a change, and recently switched our Xerox out for a Konica Minolta Digital Press. We got that new printer from a local company, Business Solutions of Hawaii.

Konika Minolta Digital Press

The new machine gives us more options so we can print on more sizes because right now we can only print on four standard sizes. In addition to more options we also attain higher quality because the new prints come out much brighter and clearer. It’s such high quality that it almost seems like you’re printing on high quality paper when in reality you’re still printing on regular paper.

Honolulu Print Shop changes

The Konica Minolta Digital Press also runs faster, which is so helpful when we’re printing large quantity prints. We’re so excited to switch out our front office printers with machines from Business Solutions of Hawaii as well!

Bring your own paper

Print services on custom or special paper for invitations or newsletters and such can get pretty expensive and pricey. We know because we set the prices. However, we encourage all of our customers to bring their own paper and we’ll give you a discount! Office Depot is nearby and has really fun colors and prints available. These come in handy for invitations and newsletters. They also recently started carrying some new collections that come in 250/pack. Our staff has gotten some as well and we like it. By doing this, you can take your time in picking out a wider variety of colors and designs for paper. If you want sparkles in your paper, Office Depot probably has sparkles for your paper.

Saving money on print services

The Dilly Print Shop will charge you less for bringing your own paper so you get to save money and also get the paper you want, it’s a great win-win for our customers! Keep in mind that the heaviest you can print with us is 110 lb. paper so make sure to abide by this limit and you’ll be good when purchasing your own paper.

This is an easy way to help our customers cut costs for our print services and get them what they want at the same time!