Dilly Print Shop’s friends

The Dilly Print Shop has made some friends over the years, especially with the addition of new clients brought over from Sport a few years ago. We blogged about Sport a while ago, he’s a sub-contractor Dilly who closed his print shop and brought over some of his clients to see us. Alicia’s Market is one of those clients.

Alicia’s Market has been in Kalihi for quite some time, they’ve got some of the best plate lunches and poke around. Their vision is to “to spread the culture of Hawaii to new markets with aloha,” and they do so by offering a variety of locally-inspired plates on their menu.They usually print 2,000 menus with us on an annual schedule and we look forward to seeing them.

to spread the culture of Hawaii to new markets with aloha

Alicia and her market are so well known in the community that her passing was broadcasted on local news. The Dilly Print Shop and its staff send our condolences to Alicia’s family. It’s sad to see such a respected individual in the community leave. 

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Convenience

The Dilly Print Shop offers the fastest and most convenient print services for all of our clients. We even make special exceptions for certain clients that are regulars. For example, we keep the credit card information on file to expedite that process. We only do this for 3 of our printshop customers. 

Bussaband Entertainment Group

Makeda with Bussaband Entertainment Group is an example of the exception. They first reached the Dilly Print Shop in November of last year in search for a new printing company to do their flyers, posters, tickets and passes for all of their events. We’ve been consistently servicing them every month since then. Their orders are printed in bulk so they pay a discounted rate.   

Efficient communication

We maintain all communication with Makeda through email. He’ll email us the documents and the quantity for them to be printed at. Typically they request cardstock that needs to be trimmed into special sizes so we do that for them at additional charges. We email them when their order is ready to be picked up and it’s hot and ready at the front desk for them!

Aloha service and quality turnaround time

The Dilly Print Shop values aloha-quality service, and that entails quick turnaround times, convenience and ease of access for our clients.

Lower Printing Rates

We offer lower printing rates if you bring in your own paper. We’ll also print your documents without customers having to physically visit the Dilly Print Shop. If a customer emails us a PDF or JPEG attachment with the printing job specifications, we’ll happily print them out for him or her. This makes it much more convenient for most of our customers and he or she would only have to stop by to pick up their completed order.  

How low?

Our printing rates are $.06 for black and white prints and $.029 for color. These rates are for regular paper, however we also do offer cardstock and glossy cardstock paper options, at higher rates. We offer several paper sizes: standard 8.5” x 11”, 8.5”x14”, 11”x17” and 12”x18”. The Dilly Print Shop also does specialty printing for items like programs, invitations, flyers, posters, business cards and 2,3&4 part NCR forms.

The Dilly Print Shop values aloha service and convenient services, so if you have a question about how we can help you, help us help you and stop on by!

dilly print shop

HCC students value Dilly

We’ve recently had students visiting from Hawaii Community College across the street visit the Dilly Print Shop. Our location on Dillingham boulevard is convenient for students. Students that need to print.

No lines

For example a student just a few weeks ago visited us to print for a class assignment. He visited again in the past two weeks to do some larger print jobs because all of the printers were occupied. It was easier for him to walk across the street and print with us than have to wait in line for a printer to open. At the time all of the printers at HCC were occupied and most students were waiting in long lines.

Quick n

He commented that it was more preferable for him to pay for the Dilly Print Shop than waiting in line. The wait time put the assignment getting printed at risk!  

Welcome students!

We’re quick, convenient and fast. Students stop on by!

“Big Ben”

Ben has been printing with the Dilly Print Shop for a while now. Ben is an events promoter known as “Big Ben Entertainment.” We print concert tickets and “all-access” passes. Recently we printed the itinerary for a Mother’s Day event, “ladies of the 80s.”  

Samantha, another Dilly Print client of ours, referred Big Ben to do their printing with us. Sam works closely with Ben and sometimes she is our point of contact. She’ll email files to us print for Big Ben. Typically Samantha will pick up the finished print jobs for Ben, in fact most of our staff at the Dilly Print Shop haven’t even seen Ben before! However for certain customers like Ben who are very busy, we keep his credit card information on file and charge for the printing once the order is picked up.

Sam has been printing with the Dilly Print Shop since ‘13 and referred Ben late last year. We only keep credit cards on file for a few printing businesses and Big Ben Entertainment is one of them. We know that work can get busy and hectic so we try to make it as convenient and simple as possible for these clients.     

Client spotlight: Manu

Manu is a printing customer that’s been printing with us since ‘13. Prior to seeing us he was a regular at Big Red Q Quick Print in Kalihi with their past owner, Sport. After they closed and Sport retired he came to the Dilly Print Shop.  

Manu is with the S.W.A.T. gun club in Waikiki. He typically brings in print jobs for them specifically and we’ll print target sheets, disclaimers or safety rules for him once every few months. Manu works closely with Sport because and usually he’ll call Sport himself with the necessary print jobs. Sport will order the prints and Manu will come to pick up with the check.

We’re lucky to have Manu visiting the Dilly Print Shop because he was a past customer of Sport’s, one of the few clients that followed Sport to the Dilly Print Shop. He’s a really nice guy and mostly quiet when he visits it. He’ll bring in 2 or 3 boxes filled with reams of paper, and we love to give him discounts for bringing in his own paper. Manu also benefits from a bulk print discount because of the large print jobs he does. We’re glad Manu likes the Dilly Print Shop and continues to visit us!

printing shop

“You guys are the best”

Francis has been a printing client with the Dilly Print Shop since ‘13. He used to be the owner of “Got Snacks Hawaii,” and was also a storage client. However, he recently sold the company but still comes in for printing on a weekly basis.

As a sales representative for GBC professional office products, he does all of that printing with us. He’ll usually email us the documents and come in later to pick them up, at whatever time is most convenient for him. He’ll also do some personal print jobs as he’s a member of Dignity Honolulu, for example recently he had some rsvp cards and fliers printed at the Dilly for an upcoming anniversary dinner. We usually call him when his printing is ready for pickup and have it ready for him at the counter.

“You guys are the best,” said Francis. He really likes the services we offer because we make it easy for him, and since he’s been a storage tenant with us in the past, he liked staying with the same management team. Francis is a loyal client and is never late for a payment, even once when our internet was down, he didn’t want to leave until he payed and our system was back up! Thanks, Francis!

Newbie Raynette

Raynette is a new customer of ours, she came in to the Dilly Print Shop recently for a print job. She was referred to us by her manager, Carlson, who has frequented the Dilly Print Shop in the past. Carlson really liked the results of his past print jobs, in specific the programs for his dad’s funeral, so he referred Raynette here.  

Raynette was also really happy with the results of her print job as well. She commented that she would definitely come back for all of her future print jobs. In fact she came in again for the second time the same week for another print job. She was told by Carlson that she would save money if she brought in her own paper, so she came in with her own paper and the document file on a flash drive. She went straight to the printers and printed a sample, and within 20 minutes she had her 200 prints completed.  

It’s been a week since the first time Raynette had printed with Dilly, and she’s been back twice for 3 different jobs!

Need an insurance card printed?

We’ve recently seen a growth in customers printing their insurance cards here at the Dilly Print Shop and that’s probably because CR Import Auto Repairs is nearby. We welcome all of our customers to drop by and print their insurance cards before heading to CR Import Auto Repairs. In fact, you can email your insurance card to icprint@dillyprintshop.com and we’ll print it for you then you can stop by and pick it up. Dilly charges $1 but with tax it comes out to $1.05.

The Dilly Print Shop has been printing insurance cards for about a year but we’ve been doing it far more frequently in the past 6 months or so, at least one customer a day.

It won’t take long to print your card, customers are usually in the office for 2-3 minutes so long as they’ve got their card already in their email. The printing process itself is pretty fast, though.

So if you’re heading to CR Import Auto Repair, they’re going to ask for a copy of your insurance card and we can do that for you!

Sport is a real sport

We’ve got a big family here at the Dilly Print Shop. In addition to our staff, we also welcomed Sport, a sub-contractor printer for us in 2013.

Sport used to have his own print shop but then he retired so now he shares some of his long-term clients with us. We invited all of his old clients to come to the Dilly for their print jobs, another reason for how we’ve grown our family. Sport’s print machinery is right next to the Dilly’s and he has the same pricing as the Dilly Print Shop. He comes in quite frequently to service customer’s print jobs but we love his visits because he’s got such a friendly personality.

Sport is part-time retired but still helps out some of his old clients! We admire that kind of dedication.