printing shop

Printing Shop Customer Satisfaction

Harvey stopped by our printing shop looking to replicate a tag template he had and do the necessary printing and cutting. Of course this is something we can do, no problem! The order was complete and ready for pick up within the next few days. When he came in to pick up, he was very impressed with how quickly it was completed. And it turned out great! 

Print Services are High Quality

Harvey was happy and satisfied with the final product and mentioned he would return soon for when his company needed more printing. He was happy with the timeliness, service and killer prices! We are happy when our customers are happy. See you soon, Harvey! 

Customer Satisfaction

Customer satisfaction is our number one priority. We like keeping our people happy, it’s important to us. Like with Harvey, he was happy with our fast turnaround and quality of the final product. We aim for this kind of customer satisfaction with each customer that walks through our doors!

Like with our printing shop, we also have happy customers with our other services like our Dillingham Self Storage units and Dilly Van Rentals. If you are in need of storage units or truck rentals, check out those sites for more information. We have great customer reviews for those services as well. 

Dilly Print Shop

Dilly Print Shop Meets Sue

The Dilly Print Shop can help your business grow with professional business cards. Business cards are key to closing with new clients and assuring that your information gets to them directly. It is also crucial to have properly formatted business cards with the important information in the right places.

Professional Printing

We helped Sue print her first batch of business cards. She came back a few weeks later because she needed more of them. Sue had called a few other print shops in her search process that were closer to home. She was not happy with the poor customer service over the phone and decided to come back to us. She prioritizes customer service, and so do we! She had to recover her old files so that she could re-print the same business cards, but she was glad she did. Sue was very happy with how her business cards came out and satisfied with the overall result.  We’re happy to help, Sue.

See you Soon, Sue!

Sue is a makeup artist and offered to do makeovers on us because we were so helpful. We love having interactions like these with our loyal customers! And we’re always a supporter of local business here in the islands!

Dilly Print Shop and Other Business Services

We have many local business customers that utilize our storage units, or even our van rentals. We offer these other two services in addition to our Dilly Print Shop.

printing services

Graduation Season for Printing Services

It’s graduation season and our printing services can help! It’s time for graduation announcements and party invitations for the Class of 2019. High schools in Hawaii are known for having elaborate high school graduations. Thousands of leis, flowers and people gather to celebrate high school and college graduations. It is a wonderful time for graduates and their families.

Printing Invitations and Announcements

We are happy to be apart of this time, with helping to print invitations or graduation announcements. We have seen some very creative ones for the class of 2019 and we like seeing all the happy graduates and their bright futures. We know high school graduations are a big celebration in Hawaii, it’s a happy time for everyone. It can be useful to send out graduation announcements to let family members and relatives know the details of your ceremony so they can celebrate with you!

Ask About Our Printing Services!

Call and inquire about any questions you may have for our printing services! Our print shop is also open on Saturdays. We also have van rentals to help setup your graduation party! Dilly Van Rentals are open for reservations and can be reserved ahead of time for the day of your party.

Dilly Print Shop

Dilly Print Shop Open Saturdays

Our Dilly Print Shop gets pretty busy on Saturdays. People are coming in to print fliers and anything and everything they need on their days off. We know that’s when most people do their errands, on the weekends, so we expect big crowds on the weekends.  We also know that most other print shops are closed on the weekends.

Open Saturdays, Busy Saturdays

We are open on Saturdays, every Saturday!  We are closed on Sundays, which is why our Saturdays get pretty busy at the dilly print shop.  Here are some tips to be efficient when you come in.

Tips to Get the Job Done Fast

  1. Come in with your documents ready to print, with minimal to no changes. These print customers are usually in and out the fastest.  They are ready to go.
  2. Bring your document as a PDF and word file, on a flash drive.  Also, email the file to yourself just as a secondary measure. We also recommend this to our print shop customers.
  3. Come in early.  The early bird gets the worm!

These are just some of our tips to help you get your printing done quickly. We know weekends get busy pretty quickly, so we want to make this as easy as possible!

printing

Holiday Printing Services

The holidays bring in a high demand for printing cards, letters and invitations. Because of the rush of it all, it seems like most of the printing is done at the last minute or right before the event! The end of the year can be busy for many, and the weekends fill up fast with family events, shopping agendas and Santa events for the keiki.

Print Shop Open Saturdays

Geraldine called us on a Saturday needing to print cards. She needed them that day for her flight to LA the following day. So we asked her to come in with the necessary pictures and things to go inside the card. When she arrived, she realized she had forgotten to bring the picture and also left her phone at home! But we still took care of her! We have guest computers available in the lobby for our customers to use. She used our computers to pull up her email and got the photos to us. While we were working on the layout for the card, she mentioned that she typically goes to another print shop on Saturdays. However, that location recently closed their services on Saturdays. Geraldine found us on Yelp and saw that we are open on the weekends and even closer to home for her.

Holiday Cards

She was really happy with the final product and we’re glad we were able to help her out! She was very happy that she found us and loved the layout of her cards!

Printing Services

Print Shop has Fast Turnaround Time

The print shop is pretty fast at turnaround time for our print jobs. We’ve had customers email things the day of and we can get it out to them by the evening. We’ve even had partial orders placed and then the customer will add on more to the order the next day and we’re still able to organize it all into one print job.

Print Shop Work Samples

Jordanna called the print shop on Thursday afternoon inquiring about some funeral programs she needed. She wasn’t sure of what she wanted, or any specific layout. So, we invited her to stop by and check out some of our past print jobs to see if we could do anything similar for her. We hold onto past print jobs sometimes to show work samples to future customers.

 

After she got an idea of what she wanted, she planned to send us pictures, names and details by Friday so we could have the programs ready for pickup for the funeral on Saturday afternoon.

The Final Product

Once she sent everything to us we were able to compile it all into the layout she wanted. It was a simple program and a simple layout, so we were happy! We got all the documents from her Friday afternoon and had the programs ready for pickup by Saturday morning. Jordanna was really happy with the final product and happy that they were ready in time. We love making our print shop customers happy!

dilly print shop

Dilly Print Shop Meets Paul

The dilly print shop ohana can help you with formatting for your print jobs. For example, some of our print shop customers need help with formatting online documents that are limited with editing. We can help you with that.

Paul Visits the Dilly Print Shop

Paul visited us one day because he wanted to print some invitations. He only had evite invitations but he wanted to print a few and deliver them in person. We had to do a new layout with him other than the original evite PDF because of the special formatting. We were limited with copying and pasting because of the evite format, so we had to get creative.

He was understanding of the necessary layout and didn’t have a problem with waiting while we were drafting a sample. While he was hanging out in the lobby, he used the available computers to find some images to add to the invitations!

The Final Product

He loved the sample we brought out to him and was happy with the result. He even wanted us to add our dilly print shop logo to the back so that everyone who received an invitation would know of us! Thanks Paul for stopping by, it was nice to meet you!

Printing Services

Printing Services for Ian with Pest Tech

We’ve taken care of the printing services for Ian with Pest Tech since 2016.  He’s been a loyal client and has been returning to us for all his business printing needs.  We’ll do invoices, announcements, and other documents. 

Ian would always send us emails of feels that he needed to be printed.  We’d have all the files in our email, and would prepare them for him for pick up.  So, we’d only see him when he’d come in to pick up documents. It was an efficient process for him.  

See you soon, Guy!

Since last year, Ian has had a representative come in, Guy, to let us know about their printing services needs.  Instead of emailing us documents, Guy will physically drop by to put requests in.  He’ll come in to drop off a copy of the original document and tells us the specifications, quantity, etc.  We’ve seen him a lot recently, especially on Saturdays.  We reminded him that he can email us instead of physically stopping by, to help save him time!  We’ve saved their past forms on file if they need to make future copies of the same document.  Guy said he prefers to hand them to us though, it lets him get out of the office for a little bit! 

print shop

Print Shop for DMV Customers

Those coming from the DMV typically find our print shop to be the most convenient for them.  We have a lot of customers and clients in need of copying official documents and printing certain things for DMV forms and applications.  

Nearest Print Shop to the DMV

A new customer of ours, John, recently moved here from California.  He was at the DMV because he was about to receive his car in shipment from California.  He had been at the DMV since 9 in the morning and came to us around 2:45 in the afternoon.  John was in need of printing some documents for his DMV registration process.  

 

We felt so bad for him that he had practically been there all day and still wasn’t able to register his car correctly!  He didn’t seem as frustrated as we did for him!  

John is a Happy Camper

Since that day he’s been coming in every other day to print more documents for the DMV. He’s hoping to get his car in some time this week so he can start work soon!  John commented that we were so nice to him his first day at the DMV that he knew just where to go for his copy needs the next time!  

printing shop

We’re Open on Weekends

For a lot of our customers, the nearest print shop for them that’s open on weekends is our Dilly Print Shop! This is very convenient for customers because if you’ve got a last minute project and are still working out the details of your document, we’re open on weekends for you to get your documents printed.  

Lisa’s Programs

Lisa, a recent customer of ours, usually does all of her printing at Aiea Copy Center. However, they recently changed their hours and aren’t open on the weekends anymore.  Lisa was working on programs for an event on Saturday night but was still working through the agenda of the event on Friday.  She was in a bit of a panic to get everything printed by the time of the event.  

 

She found us on Yelp and called us Friday evening to ask if we could print the programs Saturday morning for her.  We were able to reassure her that we could!  

Ready to go Within 20 Minutes

Lisa came in early Saturday morning with all her documents and PDFs prepared.  She was ready to go.  She emailed us the documents and we had her all printed and ready to go within 20 minutes!  

 

Lisa was so relieved that she could get her print job done within such a short amount of time – and on the weekends!  It took her longer than she had initially expected to do the programs, so she was working late Friday night to get them ready to go.  She was also happy that she found us, because we’re the nearest print shop for her and much closer to home!